Keeping the glass on your electric hearth crystal-clear makes the flames look sharper and the whole unit feel more “high-end.” Over time, dust, smudges, and fingerprints can build up and make the glass look hazy.

The good news is this is usually an easy fix. With the right method, you can clean both the outside and inside glass and get it looking “new” again, without scratches or streaks.
Step-by-Step: Cleaning Outside and Inside Glass
Step 1: Power Down and Let It Cool
Turn the fireplace off and unplug it. Wait until the glass is fully cool before you touch it. Give it at least 30 minutes after use. This avoids burns and helps prevent glass stress from temperature changes.
Step 2: Remove the Glass Panel (If You’re Cleaning the Inside)
Many electric fireplaces only need the outside wiped down. But if the inside glass has a dusty film, you’ll want to remove the panel. Each brand is a little different, so check your manual first. Here’s what typically happens with common styles:
Dimplex Models
On many Dimplex units, including the Dimplex IgniteXL Series, the glass is held in with screws or clips. Loosen the fasteners, then slide the glass out of its track slowly and evenly.
Example: With the Dimplex Revillusion 20-Inch Built-In, you’ll usually find screws at the top and bottom of the frame. Remove them, tip the panel forward gently, then lift it out of the bottom channel.
ClassicFlame Models
ClassicFlame inserts often use tabs, brackets, or a top trim strip. Once the tabs are released or screws are loosened, the panel usually lifts up and out.
Example: On many ClassicFlame inserts, you remove a few screws holding the upper trim. Then you lift the glass out of the bottom track and place it on a towel.
Touchstone Models
Touchstone units like the Touchstone Sideline 50 usually keep it simple: a few screws, then the glass pulls forward and off.
Example: On the Touchstone 80004 Sideline 50-Inch, you’ll typically remove four screws, then slide the glass out carefully. Plan on 10–15 minutes if you’ve got your tools ready.
Tools You’ll Want Nearby
- Screwdriver (Phillips or flathead, depending on the unit)
- Soft towel (to set the glass down safely)
- Microfiber cloth (for a streak-free finish)
Pro Tip: Set the panel on a towel on a table, not the floor. One accidental step is all it takes to chip an edge.
Step 3: Use a Simple Vinegar-and-Water Cleaner
Mix equal parts vinegar and water in a spray bottle. It’s gentle, cheap, and it cuts through fingerprints fast. If you want a recipe and variations, this homemade glass cleaner guide lays it out clearly.
Spray onto a microfiber cloth (my preference) or lightly mist the glass. Wipe in overlapping passes. Avoid abrasive pads or gritty cleaners, since they can leave permanent micro-scratches.
Step 4: Buff Until It Looks Invisible
Use a dry microfiber cloth to buff the glass after cleaning. This is the difference between “clean” and “wow.” If you see streaks, you usually just need a drier cloth and a few more passes.
Step 5: Reinstall the Glass Panel
Put the panel back the same way it came out. Make sure it sits evenly in the track. Tighten screws until snug, not over-tight. Plug the unit back in and confirm everything looks aligned.
Pro Tips for a Spotless Finish
- Skip ammonia: It can haze some finishes and often leaves streaks.
- Clean in sections: This prevents the solution from drying mid-wipe.
- Dust first: A quick dry wipe removes grit that could scratch.
- Gloves help: They reduce new fingerprints during reinstall.
Frequently Asked Questions

Can I use regular Windex or glass cleaner?
You can, but vinegar-and-water is often safer for coatings and usually streaks less. If you do use a store cleaner, apply it to the cloth first instead of spraying the unit directly.
How often should I clean electric fireplace glass?
Every 2–3 months works for most homes. If it’s in a high-touch spot, like a family room, you may want a quick wipe monthly.
Why is the inside glass dusty if nothing burns?
Most of it is normal household dust pulled in by the fan, plus a little static that makes fine particles cling to the panel.
What if my glass still looks streaky?
Do a final pass with plain water, then buff immediately with a dry microfiber cloth. That “rinses” away leftover cleaner and fixes most streaking.
Reputable Resources for More Information
- Homemade Glass Cleaner Recipe
- Best Cloths for Cleaning Glass
- Your fireplace manufacturer’s owner manual (model-specific glass removal steps)
Conclusion
Clean electric fireplace glass comes down to three things: safety first, gentle cleaners, and a proper buff. Once you’ve done it once, it’s a fast routine that keeps your flames looking crisp and your fireplace looking showroom-ready.


